TERMS & CONDITIONS

Tokyo Discovery Bike Tours > RESERVATIONS > TERMS & CONDITIONS

TERMS & CONDITIONS

Reservation
To sign up for a tour, the client must submit the reservation form. The tour contract shall become valid upon Tokyo Discovery Bike Tours' confirmation of the reservation.


Cancellation and refund
The client is at all times entitled to cancel the tour contract by paying a cancellation charge determined as follows:


    Days prior to departure Cancellation Charge
    4+ no charge
    1-3 20% of tour price
    0 (before the tour starts) 50% of tour price
    After departure or no show 100% of tour price

Please contact us by email ( info@tokyodiscoverybiketours.com ) if you wish to cancel your reservation.


Changes to the Itinerary
Tokyo Discovery Bike Tours may, after conclusion of the tour contract, cancel the tour or revise its contents and services for any of the following reasons:
natural calamity or disaster, weather conditions, civil unrest, suspension of services rendered by transport facilities, governmental orders, or other circumstanced beyond Tokyo Discovery Bike Tours' control. Tokyo Discovery Bike Tours reserves the right to take necessary measures when safe, smooth tour operation in accordance with the itinerary is deemed impossible, or when there is valid reason to believe that the tour cannot continue.


Included in Trip Prices
English-speaking guide services, use of a 7-speed cross bicycle, use of a bike helmet.


Not included in Trip Prices: insurance, lunch, beverages, private taxi, telephone and any other expenses of a personal nature.